Option 1 - FAQ (Instant Response)
Find answers to common questions on our frequently asked questions page.
Option 2 - Telephone (Wait time)
To contact us please goto our support portal click here
Option 3 - Support Ticket (24 hr turn around)
Visit our support portal and create a new support ticket
Click above to access the support portal & phone number.
You may find a time when you don’t agree with an assessment decision or the way training is being conducted and you wish to lodge a complaint or appeal a decision. It’s OK, we’re here to help and support you through this process. If you have any complaints in relation to our products and services please download our complaints process.
* Response time is business hours.